Apple Podcasts can’t read your feed

When you submit your podcast RSS feed to Apple Podcasts, you may receive a rather ambiguous error along the lines of “Can’t read your feed.” (or something similar). If that happens, don’t despair – there are a few of reasons that this could happen, so and here are the main ones with some help on how to combat them.

If you would like to use SSL on your site and submit your feed to Apple Podcasts then you have to use an SSL certificate from one of these providers:

Castos automatically uses an Apple accepted SSL certificate. For our WordPress users your SSL setup depends on your server, but in many cases if you use the IP address for your feed (instead of the domain name) then iTunes may not be able to read it correctly. An IP address feed URL will look like this: http://192.0.2.16/feed/podcast while the standard domain name feed URL will look like this: http://www.example.com/feed/podcast.

If your server is having issues that are causing slow loading times for your website and other resources, then there’s a good chance that Apple Podcasts’ request to fetch your feed is timing out. This means that Apple Podcasts cannot read your feed because your server is not sending it quickly enough. If this happens then you will need to fix whatever issue on your server is causing the slow loading times – unless you manage your own server, this means that you will need to contact your host to narrow down and solve the problem.

If a password is required to view your site (i.e. only logged-in users can view your actual website itself) then iTunes will not be able to access your feed. You will need to remove the password protection or exclude your feed URL from the password protection.

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