Unable to sign in? Reset your password

Trying to sign in, but get this message instead?


These credentials do not match our records

If you're confident the email address is correct, try resetting the password.


  1. Go to the Castos sign in page
  2. Click Forget your password?
  3. Enter the email address used to sign into your Castos account, then click Reset Password
  4. Check your email inbox and follow the prompts to reset your password

Still having trouble signing in to Castos? Click the 🟣 help beacon and send us a message.

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