Apple Podcasts: Troubleshooting
Apple Podcasts, like other podcast directories require cover art images to stay within super specific guidelines. Without it, they can't publish the podcast. The image must be:
- a perfect square
- between 1400 x 1400px and 3000 x 3000px
- JPG or PNG
- RGB colorspace
- If the image is CMYK or another colorspace and you're trying to submit your show, you'll get a very vague error from Podcasts Connect. So if everything else "appears" fine, check the cover art colorspace.
Use our Castos Feed Validator to verify your RSS feed conforms to the podcasting standard.
My custom episode artwork is not showing on Apple Podcasts
Apple Podcasts requires episode artwork to follow the same guidelines as the show's main cover artwork. See those requirements mentioned above.
If the guidelines are not met, your show cover art will be shown in the app instead of your custom episode artwork.
Review Apple Podcasts Connect Artwork Guide
Podcast Status
If your show was available but no longer is, log in to your Podcasts Connect account and Check your podcast status
You can also confirm that your show's RSS feed does not contain the iTunes Block tag (see: Block your podcast from directories) and that your podcast has at least one published episode at all times.