Account FAQs
How do I reset my password?
Click the password reset link on the Sign In page, or use the following link: Forget Password?
I sent myself a password reset email but I haven't received it. What's wrong?
Check your Spam folder and double-check the email address used to sign into your Castos account was entered correctly.
How do I cancel my Castos account?
Sign into your Castos dashboard → click your account avatar → select Account Settings from the menu. Select the Subscription Billing tab, then Cancel Account.
How do I change my Castos subscription?
Sign into your Castos dashboard → click your account avatar → select My Account from the menu. Select the Subscription Billing tab and click Change Plan to select a different Castos subscription plan.
How many podcasts can I have in one Castos account?
As many as you'd like!
I have podcasts on more than one WordPress website. Can I connect them all to a single Castos hosting account?
No. Although you can create and manage as many podcasts as you'd like in a WordPress site, the API limits your Castos hosting account to a single WordPress website.
What's the difference between the Essentials, Growth, and Pro subscription plans?
Our Pricing page includes a side-by-side comparison of each available plan and the features they include.
Are Automated Transcriptions included in the cost of my subscription plan?
No. Automated Transcriptions are an add-on service that is billed on a monthly basis. Additional details are outlined on our page Working with Automated Transcriptions in Castos