My episode transcription failed
Castos Transcriptions are automatic for newly published episodes.
In case your episode transcript does not generate:
- Check the audio file uploaded is supported file type (MP3, M4A, or MP4). If a different file type has been uploaded, replace the media file with a supported type.
- Email Castos Support with the following:
- Castos account email
- Episode title
- Episode link
The Castos team will respond as soon as they are able to and regenerate this episode's transcript and investigate the issue.